+ What ECUs do you sell?
All Panic-Wire products are sold with Link ECUs. For information on each model click Here
+ Will my ECU come loaded with a start-up map?
The ECU will come preloaded with a start-up map. It is only intended to prepare your car for dyno tuning. In most cases we can tailor the start-up map to your setup.
+ Is customer support included with my order?
Yes, we provide free tech support through start up. Remote tuning services may be available in some cases.
+ Why can't I add certain Panic-Wire products to my shopping cart?
Some of our harness/patch harness products are built to order and are never "in stock". This allows for customization to meet your specific goals. Each build is unique, just like our customers.
+ What is the ordering process?
The ordering process starts with an email. Our team is here to help you get exactly what you need to acheieve your goals. Once your build is planned we'll give you a final quote and estimated wait time. *note: there is no deposit required to be added to the waitlist.
+ How long will it take to receive my order?
Turnaround time varies due to the custom nature of Panic-Wire products. Pnp (patch harness) kits typically take from 3 to 4 weeks. Full harness + ECU packages may be subject to a waitlist.
+ What if I have more questions?
Email is always the best way to reach us. We'll get back to you in 24-48 hours.